Willow Train Case

Our products are covered by a 1-year warranty as long as it is used for the intended purpose, under normal conditions and not subject to extreme conditions, neglect, accidents or abuse. Find out more here.

We offer complimentary standard shipping worldwide at a minimum spend.

SINGAPORE: Free standard shipping on all orders (except to Sentosa & Jurong Island)

SOUTHEAST ASIA* & HONG KONG: Free standard shipping on all orders above SGD100

REST OF THE WORLD: Free standard shipping on all orders above SGD250

A flat rate of SGD30 will be charged for standard shipping for purchases below SGD100 (Southeast Asia & Hong Kong) and SGD250 (rest of the world) in a single order.

We are not responsible for any duties and taxes incurred at your local custom for the delivery of your order. Please contact your local customs to be sure of the applicable fees before placing the order.

*Selected countries include: Brunei, Cambodia, Hong Kong, Indonesia, Laos, Malaysia, Myanmar, Philippines, Thailand & Vietnam

Find out more about Returns/Exchanges here.

Wipe the surface with a damp cloth and let it dry naturally. If you intend to use any kind of chemical cleaner or conditioner, conduct patch tests on a small area as a precautionary measure before proceeding with the entire product.