Toscano Crew

Toscano Crew is our free loyalty programme that rewards customers for shopping at toccotoscano.com. As a Toscano Crew member, you’ll earn points with each order, redeem them for exclusive rewards, and enjoy extra perks and experiences as you rise through the membership tiers.

Simply sign up for an account on toccotoscano.com. Signing up is free, and your membership does not expire.

No need to start over—if you had an account with TOS Rewards, your membership will be transferred to our new programme automatically. Simply use your existing login details to access your Toscano Crew account, and start earning points and enjoying member perks right away.

Your points will be adjusted according to the new point system, and all eligible purchases in the 12 months leading up to our new loyalty programme launch (13 October 2024 – 13 October 2025) will count towards your points.

Unused rewards from your previous account will be refunded as points.

Your tier status is determined by your accumulated spend in the 12 months leading up to our new loyalty programme launch (13 October 2024 – 13 October 2025). Your tier lasts until 13 October 2026, or until you move up to the next tier.

Total spend required per tier (in SGD):

• White: $0 - $99
• Bronze: $100 - $349
• Silver: $350 - $999
• Gold: $1000 - $1999
• Platinum: $2000 and above

Yes, there is a difference:

Accumulated Spend

• Determines your tier status and the rewards you enjoy
• Only counts purchases made at toccotoscano.com
• Excludes shipping fees
• Resets 12 months after you qualify for your current tier

Points

• Can be redeemed for products
• Earned through purchases made at toccotoscano.com and other activities
• Points earned per dollar spent (SGD) vary by tier:
• White, Bronze, Silver: 5 points per $1
• Gold: 6 points per $1
• Platinum: 7 points per $1
• Each point is valid for 12 months from the date it is awarded

Yes, points expire. Each point you earn has a 12-month validity period starting from the date it is awarded. Points that are not redeemed within this timeframe will automatically expire unless stated otherwise.

White members
Your tier status will never expire.

Bronze, Silver, Gold, and Platinum members
Your tier status will expire 12 months after the date you qualify, or earlier if you advance to the next tier.

Tiers are based on your accumulated spend over a 12-month period. To maintain or upgrade your tier status, ensure you meet the minimum spend required for that tier.
If you don’t meet the minimum spend required for your current tier by the end of that period, you will move down a tier.

Points can be earned in a variety of ways:

• Make a purchase on toccotoscano.com
• Create an account on toccotoscano.com
• Complete your profile
• Leave a review on any products
• Follow us on social media
• Refer us to a friend successfully

Yes, customers based outside of Singapore can earn points and enjoy the same online rewards and benefits when they shop at toccotoscano.com.

Your spend will be converted into Singapore Dollars (SGD) to determine your tier and points:

Total spend required per tier (in SGD):

• White: $0 - $99
• Bronze: $100 - $349
• Silver: $350 - $999
• Gold: $1000 - $1999
• Platinum: $2000 and above

Points earned per dollar spent (in SGD):

• White, Bronze, Silver: 5 points per $1
• Gold: 6 points per $1
• Platinum: 7 points per $1

Can't find the answer you’re looking for? Write in to us at enquiries@toscano-intl.com with your enquiry and we’ll be happy to assist.